Title: Adoption and Use of Information and Communication Technology ICT on Employee Performance in Gombe State University
Author(s): Maryam Jacob Salihu, Bello Umar, Hussaini Mathias, Mary C. Njoku
Publication Year: 2021; Volume 16, Issue 3, pages 200-213

This study aimed to investigate the adoption and use of information communication technology ICT on employee performance in Gombe state university. The specific objectives of the study were to: determine the type of Information Communications Technology used in Gombe State University to determine the relationship between Information Communications Technology use and employee performance in Gombe State University and to identify the challenges of using Information Communications Technology in Gombe State University. Descriptive survey method was used for this study. Data were collected using a semi-structured closed ended Questionnaire. The population for this study comprised of the entire Gombe State University staff which was 2406 and a sample of 343 was chosen using purposive sampling technique and based on the Taro Yamane formula for determining sample size. 311 respondents responded to the study resulting in a response rate of 91.67 percent which was considered as a sufficient representation of the university. The study found that Gombe State University had adopted and used ICT to a large extent and that ICT had a significant impact on employee performance. The study also confirmed that there exists a positive relationship between Information Communication Technology use and employee performance. This was evident in all the operations Information Communication Technology was used and service delivery. From the findings the study recommends that universities should improve on the deployment and Utilization of current ICTs and automate all critical administrative and academic processes to achieve higher efficiency in the university. Universities should also build in house capacity to handle ICT systems policies and procedures that attempt to retain ICT staff and develop backup plans for the erratic electricity supply.