Title: Library Services Provision in Public Secondary Schools: How Satisfied are the Users in Anambra State?
Author(s): Augusta Chioma Ezeabasili & Nwali Victoria Chukwu
Publication Year: 2024; Volume 19, Issue 1, pages 65-73

This study examined the student's satisfaction with library services in public secondary schools in Anambra State. Two specific objectives guided the study. The study adopted the descriptive survey design. Three public Secondary schools were selected through purposive sampling technique and the population of the study comprised of 4,968 Students. 1731 students from Community Secondary School, Okpuno, Awka, 1477 Students from St. John of God Secondary School, Awka, and 1760 students from Igwebuike Grammar School Awka. Simple random sampling in probability sampling techniqueswas adopted to select senior secondary three classes (SS3) from each of the selected Secondary Schools in Awka South L.G.A. of Anambra State, and the sample size of the study was 407 A structured questionnaire was the instrument for data collection. Data collected were analyzed using simple percentages and mean ratings. The findings from the study revealed that studentswere not satisfied with the library services provided in their schools and the major factors that influence student's satisfaction with library services are Technological gadgets available and Internet access. The study recommends that, the schools authorities should prioritize the availability of technological resources and Internet connectivity in the library, integrate modern technologies, and conduct regular student surveys for feedback. The school authorities should also employ the services of librarians in school libraries in public secondary schools in Anambra State, to provide the right services to the students at the right time.